Shipping Policy
Last updated: June 2026
At Platinum Tire Group, we are committed to providing fast, reliable shipping throughout Atlantic Canada. Our goal is to get your tires delivered quickly so you can get back on the road with confidence.
Free
Atlantic Canada orders $500+ (before taxes)
$20
Flat rate on Atlantic Canada orders under $500
By quote
Outside Atlantic Canada (NL, NS, NB & PEI)
Shipping rates
Atlantic Canada (Newfoundland & Labrador, Nova Scotia, New Brunswick, and Prince Edward Island)
- Orders of $500 CAD or more (before taxes): Free shipping
- Orders under $500 CAD (before taxes): Flat-rate shipping fee of $20 CAD
Shipping rates apply to in-stock products shipped within Atlantic Canada.
Shipping outside Atlantic Canada
We are happy to ship across Canada; however, shipping rates outside Atlantic Canada (Newfoundland & Labrador, Nova Scotia, New Brunswick, and Prince Edward Island) vary based on destination, order size, and product type.
Customers outside Atlantic Canada must contact Platinum Tire Group directly for a shipping quote before placing an order.
Order processing & shipping
- Orders placed before 10:00 AM Atlantic Time are typically shipped the same business day.
- Orders placed after 10:00 AM Atlantic Time will generally ship the following business day.
- Orders are processed Monday through Friday, excluding statutory holidays.
- All shipments are subject to product availability.
Shipping carrier
Platinum Tire Group ships primarily through Armour Transportation Systems, allowing us to provide dependable delivery throughout Atlantic Canada.
Estimated delivery times
Once shipped, most orders are delivered within:
- Prince Edward Island: 1-2 business days
- Nova Scotia: 1-3 business days
- New Brunswick: 1-3 business days
- Newfoundland & Labrador: 3-7 business days
Delivery times are estimates only and may vary due to weather, carrier delays, remote locations, or other factors beyond our control.
Damaged or missing shipments
Please inspect your shipment upon arrival. If your order arrives damaged or appears incomplete:
- Document any visible damage upon delivery when possible.
- Contact Platinum Tire Group within 48 hours of receiving your order.
- Provide photos of any damage to help us resolve the issue quickly.
Incorrect shipping information
Customers are responsible for providing accurate shipping information. Additional charges may apply if a shipment must be redirected or re-shipped due to an incorrect address supplied during checkout.
Frequently asked questions
How much does shipping cost?+
Orders of $500 CAD or more qualify for free shipping within Atlantic Canada. Orders under $500 CAD are subject to a flat-rate shipping charge of $20 CAD.
Can my order ship the same day?+
Yes. Orders placed before 10:00 AM Atlantic Time are typically shipped the same business day, provided the products are in stock.
Who do you ship with?+
We primarily ship using Armour Transportation Systems to provide dependable service throughout Atlantic Canada.
How long will it take to receive my order?+
Most Atlantic Canada customers receive their order within 1-3 business days after shipment (3-7 business days for Newfoundland & Labrador).
Will I receive tracking information?+
Tracking information will be provided whenever available from the carrier.
What should I do if my order arrives damaged?+
Contact us within 48 hours of delivery and include photos of the damage. Our team will work quickly to resolve the issue.
Do you ship outside Atlantic Canada?+
Yes. We can arrange shipping across Canada. Because shipping costs vary by location and order size, customers outside Atlantic Canada (Newfoundland & Labrador, Nova Scotia, New Brunswick, and Prince Edward Island) must contact us directly for a shipping quote before placing an order.
How do I get a shipping quote?+
Simply call or email us with the products you are interested in and your shipping address. We will provide a quote as quickly as possible.
Can I pick up my order?+
Local pickup may be available for certain orders. Please contact us to confirm availability and arrange pickup.
What happens if an item is out of stock?+
If a product becomes unavailable after purchase, we will contact you to discuss alternative products, backorder options, or a refund.
Need a quote or have a question?
Shipping outside Atlantic Canada is quoted by destination. Tell us the products and your shipping address and we'll get you a quote as quickly as possible.