Platinum Tire Group Limited Warranty Policy
Last updated: June 2026
At Platinum Tire Group, we stand behind the products we sell and are committed to providing prompt and professional warranty support. All tires sold by Platinum Tire Group are backed by their respective manufacturer warranty programs. Platinum Tire Group serves as the primary point of contact for all warranty administration, claim processing, and customer support.
Warranty coverage varies by manufacturer, tire model, size, and application. The information below summarizes available warranty coverage for products distributed by Platinum Tire Group.
General warranty information
- All manufacturer warranties are limited to the original purchaser and the original vehicle on which the tires were originally installed unless otherwise specified by the manufacturer.
- Warranty coverage applies only to tires that have been properly maintained, operated within their intended application, and used in accordance with vehicle manufacturer recommendations.
- Proof of purchase, maintenance records, tire rotation records, and supporting documentation may be required when submitting a warranty claim.
- All warranty claims remain subject to inspection and final approval in accordance with the applicable manufacturer warranty guidelines.
Venom Power warranty coverage
Standard coverage
- If a Venom Power tire becomes unserviceable due to an eligible manufacturing defect during the first 10% of usable tread life, the tire may qualify for replacement at no charge.
- After the first 10% of tread life, approved claims may qualify for prorated replacement credit based on remaining tread depth until the tire reaches 25% remaining tread depth.
- Customers remain responsible for mounting, balancing, taxes, freight, and any additional service charges.
4-year manufacturer warranty
Venom Power provides a 4-year non-prorated warranty against defects in workmanship and materials under normal operating conditions.
Treadwear warranty
To qualify for treadwear consideration, customers must maintain documented tire rotation records and follow recommended maintenance intervals.
Ameritread warranty coverage
Standard coverage
- If an Ameritread tire becomes unserviceable due to an eligible manufacturing defect during the first 10% of usable tread life, the tire may qualify for replacement at no charge.
- After the first 10% of tread life, approved claims may qualify for prorated replacement credit based on remaining tread depth until the tire reaches 25% remaining tread depth.
- Customers remain responsible for mounting, balancing, taxes, freight, and any additional service charges.
4-year manufacturer warranty
Ameritread provides a 4-year non-prorated warranty against defects in workmanship and materials under normal operating conditions.
Treadwear warranty
To qualify for treadwear consideration, customers must maintain documented tire rotation records and follow recommended maintenance intervals.
Tesche warranty coverage
Warranty eligibility
This warranty applies only to the original purchaser and is non-transferable. Eligible tires must be purchased new, installed on the vehicle for which they were originally purchased, remain on that original vehicle, meet or exceed the load index specified by the vehicle manufacturer, and be used in accordance with the vehicle manufacturer's recommendations. Proof of purchase and original ownership are required for all warranty claims.
Standard coverage
- If a Tesche tire becomes unserviceable as a result of an eligible adjustable condition during the first 2/32" of tread wear, it will be replaced with an equivalent new Tesche tire at no charge.
- When tread wear exceeds 2/32", eligible warranty claims may qualify for prorated replacement based on the amount of original tread worn.
- The replacement charge is determined by multiplying the dealer's current selling price by the percentage of original tread depth worn from the tire.
- Customers remain responsible for mounting and balancing charges, taxes and applicable fees, freight charges, and any difference in cost for a higher-priced replacement tire.
Ride quality coverage
Any Tesche tire that does not provide satisfactory service due to balance issues, out-of-round conditions, or ride quality complaints will be replaced at no charge during the first 2/32" of tread wear. After the first 2/32" of tread wear, these conditions are no longer eligible for warranty adjustment.
Additional information
- Bias-ply and radial tires should not be mixed on the same vehicle due to differences in handling characteristics.
- Tesche racing tires and racing tubes are sold strictly for racing applications and are sold "as is." No warranty applies to racing tires, racing tubes, or tires used in racing applications.
- Running designated race tires on a dynamometer (dyno) will void any applicable warranty coverage.
Treadwear warranty
To qualify, customers must be the original purchaser, retain proof of purchase, rotate tires every 6,000 miles (10,000 km) or less, maintain a completed tire rotation record, present the tire for inspection, and provide maintenance records when requested. If the tire wears to the treadwear indicators before achieving the warranted mileage, a prorated adjustment may be available.
Customer responsibilities
To maintain warranty eligibility, customers must:
- Maintain proper tire inflation pressures.
- Rotate tires according to manufacturer recommendations.
- Maintain proper wheel alignment and balance.
- Maintain steering and suspension components in proper operating condition.
- Use tires in accordance with vehicle manufacturer recommendations.
- Retain proof of purchase and maintenance records.
- Present tires for inspection when requested.
Failure to properly maintain tires may result in denial of warranty coverage.
Warranty exclusions
Warranty coverage does not apply to:
- Road hazards including punctures, cuts, impact damage, pothole damage, and collision damage.
- Improper inflation, overloading, or misuse.
- Racing, competition, burnouts, or unauthorized off-road use.
- Mechanical issues causing abnormal wear.
- Improper installation, mounting, balancing, or repairs.
- Tires with removed or illegible DOT identification numbers.
- Tires worn beyond legal tread depth indicators.
- Cosmetic concerns after use.
- Shipping, freight, taxes, installation, balancing, or related service charges.
- Loss of time, inconvenience, towing charges, rental vehicle costs, or other incidental or consequential damages.
Warranty claim process
To submit a warranty claim, customers must provide:
- Original proof of purchase
- Vehicle information
- Tire size and model information
- Complete DOT number
- Photographs of the tire and claimed condition
- Tread depth measurements
- Tire rotation and maintenance records when applicable
- A completed warranty claim form
All warranty claims should be submitted directly to Platinum Tire Group. Required documentation, photographs, inspection information, and supporting records should be emailed to [email protected]. We will review the claim, coordinate with the applicable manufacturer when necessary, and communicate the final determination to you. Please do not contact manufacturers directly for warranty claims unless specifically instructed by Platinum Tire Group.
Warranty forms & documents
To help ensure a smooth warranty process, please download and complete the appropriate documents before submitting a warranty claim.
Venom Power
- • Tire Service Record
- • Warranty Claim Form
Ameritread
- • Tire Service Record
- • Warranty Claim Form
Tesche
- • Limited Warranty
- • Tire Rotation Log
Warranty assistance
For all warranty questions, claims, documentation submissions, and claim status updates, contact Platinum Tire Group Inc. — the primary point of contact for all warranty administration and claim processing.
Platinum Tire Group reserves the right to update this policy as manufacturers revise their warranty programs. Warranty eligibility, coverage, and claim approval remain subject to the applicable manufacturer's warranty terms and conditions in effect at the time of purchase.